Privacy Policy

EIT (Early Intervention Tools Ltd) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information. We encourage you to read this policy carefully and contact us if you have any questions or concerns.

Information We Collect
When you visit our website, you can browse anonymously. We only collect personal information when you voluntarily provide it to us. The types of information we may collect include:
Contact information: such as your name, email address, and phone number.
Registration information: if you choose to create an account, we may collect additional details, such as your areas of interest.

Use of Personal Information
We use the personal information we collect for the following purposes:
Providing services: to deliver the products, services, or information you request from us.
Communication: to respond to your inquiries, provide customer support, and send important updates or notifications.
Improving our services: to understand your needs, gather feedback, and enhance our products and offerings.
Marketing: with your consent, we may send you promotional materials, newsletters, or special offers that we believe may be of interest to you. You have the option to opt-out of receiving such communications.

Sharing of Personal Information
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following situations:
Service providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as shipping companies or email marketing platforms. These providers are contractually obligated to handle your information securely and only for the intended purposes.
Legal requirements: We may disclose your information if required by law, court order, or governmental authority.

Data Security
We take appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. We employ physical, technical, and administrative safeguards to maintain the security of your data.


Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings. Please refer to our separate Cookie Policy for detailed information.


Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

International Data Transfers
As an Irish-based company, your information may be transferred and stored outside of your country of residence. We will ensure that any international transfers comply with applicable data protection laws and adequate safeguards are in place.

Your Rights
You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. You may also have the right to withdraw your consent for certain processing activities. To exercise your rights, please contact us using the information provided at the end of this policy.

Updates to the Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review the policy whenever you interact with us to stay informed about our privacy practices.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us here: support@alpaca-assessment.com

We will make reasonable efforts to address your inquiries and resolve any concerns in a timely and appropriate manner.

Last Updated: 05/06/2024

Data Privacy Notice for Early Intervention Tools Ltd

Introduction
Early Intervention Tools Ltd respects your privacy and is committed to protecting your personal data. This Privacy Notice explains how we collect, use, and disclose personal data in connection with our services. It also describes your rights regarding your personal data and how you can exercise them.

Data Controller and Contact Information
Early Intervention Tools Ltd , an Irish-based company, is the data controller responsible for the processing of your personal data.

If you have any questions or concerns about this Privacy Notice or our privacy practices, including how we handle your personal data, please contact our Data Protection Officer at:

Mr. Cathal McGahan
Early Intervention Tools Ltd (EIT)
Email: support@alpaca-assessment.com

Personal Data We Collect
We collect and process various types of personal data about you in connection with our services. The personal data we collect may include:

Contact information, such as your name, email address, postal address, and phone number.
Test-related information, such as your test scores, performance data, and responses.
Technical information, such as your IP address, device information, and usage data.
Other information you provide to us voluntarily, such as feedback or inquiries.
We may collect personal data directly from you or from third parties, such as the organisation or institution that has engaged our services.

How We Use Your Personal Data
We use your personal data for the following purposes:

Provision of the Service

To provide the products and services you have requested, including setting up and administering tests online, marking and scoring services, and generating reports on test performance and related data.
To deliver test results and reports to test takers, as instructed by the organisation.

Research and Development
To conduct research and development activities aimed at improving our products and services, including pre-published trial activity.
To analyse and generate statistics, insights and patterns on test performance, trends, and other related data.
For the development and training of AI tools where all data is anonymsed before creating synthetic data sets for training and development purposes - ensuring no personal information is identifiable. Patterns, trends and characteristics of educator and learner behaviors are then modelled to help build and train AI models for example early markers for dyslexia or areas where additional insights might be provided to the educator or the learner.


Communications
To communicate with you about your use of the Service, including providing technical support and responding to inquiries and feedback.

Compliance with Legal Obligations
To comply with our legal obligations, including assisting law enforcement agencies and competent authorities where required by applicable law.
We will not use your personal data for any other purpose without your consent or where it is necessary for us to fulfil our legal obligations.
We adhere to the EU GDPR act https://eur-lex.europa.eu/eli/reg/2016/679/oj
All AI tools and AI services are developed in line with the EU AI Act https://www.europarl.europa.eu/doceo/document/TA-9-2024-0138_EN.pdf 



Legal Basis for Processing Personal Data
The legal basis for processing your personal data includes the necessity of processing for the performance of a contract, compliance with legal obligations, legitimate interests pursued by us, and your consent where applicable.

Retention of Personal Data
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine the retention period for personal data include the duration of your use of our Service, the nature of the data, and any relevant legal obligations or industry standards.

Transfer of Personal Data
We may transfer your personal data to recipients in countries outside the European Economic Area (EEA) in accordance with applicable data protection laws. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data, such as using standard contractual clauses approved by the European Commission or ensuring the recipient is Privacy Shield certified (if applicable).

Your Rights
You have certain rights regarding your personal data under applicable data protection laws. These rights may include the right to:
Access your personal data: You have the right to access the personal data we hold about you and receive a copy of that data.
Rectify your personal data: You have the right to request that any inaccurate or incomplete personal data we hold about you be corrected or completed.
Erase your personal data: You have the right to request the deletion or removal of your personal data in certain circumstances.
Restrict the processing of your personal data: You have the right to request the restriction of processing of your personal data in certain circumstances.
Object to the processing of your personal data: You have the right to object to the processing of your personal data in certain circumstances.
Data portability: You may have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in this Notice.

Changes to This Notice
We may update this Notice from time to time to reflect changes in our practices or legal obligations. We will post a prominent notice on our website to notify you of any significant changes, and where necessary, seek your consent.

Contact Us
If you have any questions or concerns about this Notice or our privacy practices, please contact our Data Protection Officer using the contact details provided at the beginning of this Notice.

Terms & Conditions 

Please read the following terms and conditions that will serve as a legal agreement between EIT (Early Intervention Tools Ltd) and you in the use of this website and in the usage of the ALPACA assessments.

Responsibility for your account concerning confidentiality, password, purchasing, and unauthorised access belongs to you. EIT (Early Intervention Tools Ltd) must be notified immediately of changes to your registered details. EIT (Early Intervention Tools Ltd) reserves the right to suspend or terminate accounts or access to its website.

Customer registration with EIT (Early Intervention Tools Ltd)
As well as creating an online account, all customers must register with us for your online order to be dispatched. This is a one-off process, and in most cases, will be completed without us needing to contact you. However, we may ask you to demonstrate your professional qualifications if you are new to EIT (Early Intervention Tools Ltd) and are trying to buy some of our tools and resources. The information you provide enables us to identify which products you are eligible to access and purchase.

Terms and conditions of sale
EIT (Early Intervention Tools Ltd) reserves the right to amend details, prices, packaging, and withdraw products without prior notice. EIT (Early Intervention Tools Ltd) also reserves the right to amend publishing release dates for new resources.

Payment terms are 30 days net from the invoice date. Please notify us of queries on our invoices immediately, quoting the invoice number.

Claims for non-delivery, shortage, or damage should be made in writing, quoting the account and invoice numbers: (a) within 3 days of receipt for shortage or damage, and (b) within 21 days of the invoice for non-delivery.

With all queries/claims to our Customer Support and Advisory Service, invoice numbers should be quoted. Please note that we are unable to accept returns, unless faulty, after 14 days of receipt.

Ownership of goods
It is a condition of sale that ownership of goods shall not pass to the buyer until payment is received by the Company. Some of our products contain photocopiable materials; however, until full payment is received, all photocopy restrictions remain in force. If payment is not received within a reasonable period, the Company may repossess the unpaid-for goods.

Copyright
The contents of this website are exclusively owned and controlled by EIT (Early Intervention Tools Ltd) or its affiliates. You are not permitted to reproduce, adapt, or store in any medium any part of its content. 
It is also not permissible to use tools or other methods for the purpose of data gathering, mining, or extraction by any means without written permission from EIT (Early Intervention Tools Ltd).

To be published items
Some items can be bought prior to their publication date as a pre-order on our website. This will mean your order will be dispatched following the publication date. If you are selecting physical items, you can select a shipping charge according to your preference. However, your items will only be dispatched following the publication date, not the date your order was placed. Orders for digital items will also only be dispatched via email following the publication date. If you are paying by invoice, you will not be invoiced until these items have been published. If you are paying by credit card, we will take the payment right away.

Privacy
Read our Privacy Policy above.

Prices
Although we try to ensure that all prices are accurate, errors may occur. If we discover an error in the price of your order, we will notify you as soon as possible. You will have the option of reconfirming your order at the correct price or cancelling. If we are unable to contact you, we will refund you in full. We reserve the right to change our prices without notice.

Your order
We accept orders at our discretion, and all orders are subject to validation checks and authorisation by your payment card issuer. It is your responsibility to ensure the details you provided are correct and complete. When placing your order online, your card/debit card will be debited when you click the order button. We will acknowledge your order by sending you an email. The email will confirm the cost and delivery details or notify you if the goods are unavailable. If we do not accept your order and your credit/debit card has already been debited, we will notify you and refund your card in full. Goods are subject to availability.

Force majeure
Where there is a delay or failure to deliver goods, or where damage or defect has occurred to goods that is due to circumstances beyond our control, EIT (Early Intervention Tools Ltd) shall not be liable. This condition does not affect your statutory rights.

Returns
Returns are not accepted once any single licence from an order has been used with a child to screen or test. If you wish to request a return, please email on info@alpaca-assessment.com, giving your invoice date and number, school roll number, ALPACA lead and reason for return. Goods returned must be in 'resalable condition'. Unauthorised returns and returns after 14 days of invoicing will not be accepted.

Customers who are VAT exempt or zero-rated must provide copies of appropriate documentation, endorsed by Customs & Excise, in order for VAT not to be charged on consumable products.

Changes to terms and conditions and website
EIT (Early Intervention Tools Ltd) reserves the right to make changes to its Terms and Conditions and its website. By placing an order on the website, you accept EIT (Early Intervention Tools Ltd)'s Terms and Conditions and will be subject to those in force at the time of your order. If, for any reason, any of these Terms and Conditions is deemed invalid, void, or unenforceable, the validity and enforceability of any remaining condition shall not be affected.

Law
This agreement is governed by Irish law. You hereby irrevocably submit to the exclusive jurisdiction of the Irish courts, notwithstanding the jurisdiction where you are based.

Queries
Contact us

EIT (Early Intervention Tools Ltd) is owned and operated by [Evidence Based Toools Ltd)], a company registered in Ireland under registered number 742152, whose registered office is at St. Gall's House, 6 St. Gall Gardens South, Milltown, Dublin 14, D14Y882, Ireland.

Contact Information

Early Intervention Tools Ltd (EIT)
Address: St. Gall’s House,6 St. Gall Gardens South,Milltown, Dublin 14, D14Y882
Email: info@alpaca-assessment.com

Limitation of liability
Subject to any relevant consumer protection legislation, including our obligation under the Consumer Protection (Distance Selling Regulations) to give you a refund if you cancel your contract in advance of using any licences provided or if we do not perform the contract within 30 days or to the agreed timescale, our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction.